Cookie Policy

This website www.caribbeanacademy.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately. 

1. Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings: 

Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; 

Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. 

We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Caribbean Ideas Academy. 

2. Information About Us

Our Site is owned and operated by Company name or person(s). 

  • Registered address:  15 Wainwright Street, St. Clair, Port of Spain,  Trinidad and Tobago 
  • Email address: training@caribbeanideas.com 
  • Telephone number:  +1 (868) 221‑9782 
3. How Does Our Site Use Cookies?
  • 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. 
  • 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below. 
  • 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie: 
    • 3.3.1 Strictly Necessary Cookies
      A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. 
    • 3.3.2 Functionality Cookies
      Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. 
    • 3.3.3 Analytics Cookies
      It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. 
    • 3.3.4 Marketing/Targeting Cookies
      It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. 
    • 3.3.5 Third-Party Cookies
      Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). 
    • 3.3.6 Persistent Cookies
      Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. 
    • 3.3.7 Session Cookies
      Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
  • 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below. 
  • 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy 
  • 3.6 For more specific details of the Cookies that We use, please refer to the table below. 
        4. What Cookies Does Our Site Use?
        • 4.1 The following first-party Cookies may be placed on your computer or device: 

         

        Name of Cookie  Purpose  Strictly Necessary  Expires 
        XSRF-TOKEN  Preserves User Login information and states  Yes  When you close your browser 
        DPSettings  Preserves the user’s Cookie policy preferences  Yes  12 days 
        slim_session  Preserves User Login information and states  Yes  1 day 

         

        • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe): 

         

        Name of Cookie  Provider  Purpose  Expires 
        nsr  m.stripe.network  Used to process payments for our website.  When you close your browser 
        cookiesEnabled  checkout.stripe.com  Used to process payments for our website.  When you close your browser 
        __stripe_sid  checkout.stripe.com  Used to process payments for our website.  When you close your browser 
        __stripe_mid  checkout.stripe.com  Used to distinguish users.  1 year 
        ab_disable_remember_  checkout.stripe.com  Used to process payments for our website.  7 years 
        checkout-test-session  checkout.stripe.com  Used to process payments for our website.  10 years 
        cid  checkout.stripe.com  Used to process payments for our website.  Forever 
        vuid  vimeo.com  These cookies are used by Vimeo to collect analytics tracking information.  1 year 
        player  player.vimeo.com  These cookies are used by Vimeo to collect analytics tracking information.  1 year 

         

        • 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school or company): OLARK 

         

        Name of Cookie  Provider  Purpose  Expires 
        hblid  caribbeanacademy.com  a visitor identifier that we use only on your site to remember this visitor between visits  2 years 
        wcsid  caribbeanacademy.com  a session identifier that we use only on your site to keep track of a single chat session  When you close your browser 
        olfsk  caribbeanacademy.com  storage identifier that we use to maintain chat state across pages (e.g. message history)  2 years 
        _okbk  caribbeanacademy.com  extra state information (e.g. chat box being open/closed)  When you close your browser 
        _ok  caribbeanacademy.com  most recent Olark site ID (security measure)  When you close your browser 
        _oklv  caribbeanacademy.com  the Olark loader version (for improved caching)  When you close your browser 
        _okla  caribbeanacademy.com  used for caching purposes (loaded from CDN vs. loaded from our infrastructure)  When you close your browser 
        _okgid  caribbeanacademy.com  used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed  When you close your browser 
        _okac  caribbeanacademy.com  used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed  When you close your browser
         

        •  TawkTo
        Name of Cookie  Provider  Purpose  Expires 
        TawkConnectionTime  caribbeanacademy.com  previous registration time stamp  When you close your browser 
        Tawk_  caribbeanacademy.com  socket connection url  When you close your browser 
        __tawkuuid  caribbeanacademy.com  domain restriction values  6 months 
        __cfduid  tawk.to  Used by the content network, Cloudflare, to identify trusted web traffic.  1 year 

         

        Freshchat 

        Name of Cookie  Provider  Purpose  Expires 
        pubsub_cookie  caribbeanacademy.com  This cookie is used for the freshchat service  When you close your browser 
        hop-{{webchat_token}}  caribbeanacademy.com  This cookie is used for the freshchat service  When you close your browser 
        {{webchat_token}}  caribbeanacademy.com  This cookie is used for the freshchat service  When you close your browser 
        {{webchat_token}}_{{siteId}}  caribbeanacademy.com  This cookie is used for the freshchat service  1 year 
        pnctest  caribbeanacademy.com  This cookie is used for the freshchat service  1 year
         

         

        Zendesk Web Widget 

        Name of Cookie  Provider  Purpose  Expires 
        ZD-referrerPolicy  caribbeanacademy.com  Stores referrer tags  Forever 
        ZD-zE_oauth  caribbeanacademy.com  Stores the authentication token once the user has been authenticated.  2 hours 
        ZD-currentTime  caribbeanacademy.com  Sets the time when page loads.  Forever 
        ZD-settings  caribbeanacademy.com  Stores a hash of settings so that we don’t keep sending blips after the initial one  Forever 
        ZD-suid  caribbeanacademy.com  Session id for pathfinder.  20 minutes 
        ZD-buid  caribbeanacademy.com  Collects Machine ID.  Forever
         

         

        Intercom  

        Name of Cookie  Provider  Purpose  Expires 
        intercom-id-  caribbeanacademy.com  This cookie is used by Intercom as a session so that users can continue a chat as they move through the site.  9 months 

         

        • 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them. 
        • 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you. 
        • 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in Caribbean Acacdemy): 

        Google Analytics 

        Name of Cookie  Provider  Purpose  Expires 
        _ga  caribbeanacademy.com  Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  2 years 
        _gat  caribbeanacademy.com  Google Analytics: Used by Google Analytics to throttle the request rate.  When you close your browser 
        _gid  caribbeanacademy.com  Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  When you close your browser 
        collect  caribbeanacademy.com  Google Analytics: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.  When you close your browser 

         

        Mixpanel 

        Name of Cookie  Provider  Purpose  Expires 
        mp_#_mixpanel  caribbeanacademy.com  MixPanel: Cookie used by MixPanel for analytics purposes  1 year 

         

        Sumo me 

        Name of Cookie  Provider  Purpose  Expires 
        __smToken  caribbeanacademy.com  The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.  1 year 
        __smSmartbarShown  caribbeanacademy.com  Is set when the Smartbar is shown  50 years 
        __smVID  caribbeanacademy.com  Used to display relevant advertising  1 month 
        __smSessionId  caribbeanacademy.com  Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products  When you close your browser
         

         

        • 4.7 Targeting/Marketing cookies
          Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in Caribbean Academy): 
        Name of Cookie  Provider  Purpose  Expires 
        fr  facebook.com  Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers  3 months 
        fr  facebook.com  Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers  When you close your browser
         

         

        Hubspot 

        Name of Cookie  Provider  Purpose  Expires 
        __hstc  caribbeanacademy.com  The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).  2 years 
        hubspotutk  caribbeanacademy.com  This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.  10 years 
        __hssc  caribbeanacademy.com  This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, View Count (increments each Page View in a session), and session start timestamp.  30 min 
        __hssrc  caribbeanacademy.com  Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.  session 
        messagesUtk  caribbeanacademy.com  This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.  session 

         

        Refersion 

        Name of Cookie  Provider  Purpose  Expires 
        ci_session  refersion.com  Preserves users states across page requests.  When you close your browser 
        refersion_csrf_code  refersion.com  Sets csrf token to prevent cross site request forgery.  When you close your browser 
        __cfduid  refersion.com  Used by the content network, Cloudflare, to identify trusted web traffic.  1 year 

         

        Google AdWords 

        Name of Cookie  Provider  Purpose  Expires 
        ads/ga-audiences  caribbeanacademy.com  Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.  When you close your browser 

         

        Fomo 

        Name of Cookie  Provider  Purpose  Expires 
        Fomo.hstry-count-since-first-event-  caribbeanacademy.com  Used by Fomo for showing user notifications.  Persistent 
        Fomo.hstry-first-timestamp-  caribbeanacademy.com  Used by Fomo for showing user notifications  Persistent 
        Fomo.snv-  caribbeanacademy.com  Used by Fomo for showing user notifications  Persistent
         
        5. Consent and Control
        • 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. 
        • 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. 
        • 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers: 
          • 5.3.1 Google Chrome 
          • 5.3.2 Microsoft Internet Explorer 
          • 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist) 
          • 5.3.4 Safari (macOS) 
          • 5.3.5 Safari (iOS) 
          • 5.3.6 Mozilla Firefox 
          • 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers) 
              6. Changes to this Cookie Policy
              • 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time. 
              • 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. 
              7. Further Information

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